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Frequently Asked Questions(FAQs)

Frequently Asked Questions to Experts

What is counseling?

Counseling is a process where professionals help or advice their patient to resolve personal or psychological problem. Counseling is not just about making you neutral from negative but also enhances overall domain of your life.

Why psychological counseling is required?

Psychological counseling is required to help patient in improving their physical or mental health and help them overcome their psychological disorders.

Is it safe to visit a psychologists or mental health professionals?

Yes, it is safe to visit a psychologists or mental health professionals. Counseling sessions with them can benefit people struggling with emotional difficulties, life challenges, and mental health concerns.

How can I trust psychologist in respect to our private or personal issues?

You can trust them completely in respect to your private or personal issues. Professionals always give you time to develop sense of trust on them. With the patience, empathy and warmth, professionals make you comfortable to share or disclose your private talks or feelings.

What if my therapist being judgmental while listening to my problem?

If you feel your therapist is being judgmental, give yourself some time to develop sense of trust in your therapist and if you find him/her empathetic towards you, continue talking about any feelings. Further if you feel him/her being judgmental, than do not hesitate to change your therapist as your mental health is the matter of concern but the therapist.

What is ShareYrHeart all about?

ShareYrHeart is all about reaching out to every individual being non-judgmental, when no one is around you to listen. You can share anything, anytime, anywhere, which is really bothering you, with us nearby you or maybe sitting back at your place without letting anyone know. We are here so that you can ShareYrHeart

What make ShareYrHeart different from other psychological portal?

ShareYrHeart provides everything related your mental health issues under one umbrella. It has a Directory of Therapist from all over around the country so that you can share anything, anywhere, anytime. It has Psychometric Test process by which you can get your anxiety/depression level and has Personalized Development Program by which you can develop yourself in the specific field in which you want to. It also contains a lot of mental health related News, Research, Articles & Blogs by which you can relate and understand issues of yours to make better understanding of your overall health.. We are always here so that you can always ShareYrHeart.

Is information shared on ShareYrHeart confidential and secured?

ShareYrHeart ensures that your information is kept highly confidential and secured. It will not be shared anywhere. For more information please visit our privacy policy.

How can I find psychologist or mental health professionals near me?

First login to ShareYrHeart and visit to find therapist on dashboard, there you can put your desired location and search for the professionals near you.

Is answer shared on ShareYrHeart confidential?

Yes, your answer shared on SharedYrHeart is highly secure and confidential with us. For more information please visit our privacy policy.

How can counseling help to improve psychological disorder?

Counseling is all about seeking help or advice from a mental health professional. Simply talking about your thought or feeling with a professional can often make you feel better. It helps eliminate or settle down troubling symptoms so a person can function better and can increase wellbeing by resolving psychological disorders.

Usually how many sessions are required for psychological counseling?

Number of sessions depends from patient to patient. 12 sessions are mostly recommended by expert in mild cases. And in profound cases it completely depends upon state of mind and the improvement of the patient.

How mental health professionals counseling different from friends/family?

You should always consult mental health professionals for advice regarding your mental health issues as he/she will not guide you correct but provide you with unconditional emotional support. You will be heard and empowered. They will not be judgmental to you on any of your issues.

How should I prepare myself for 1st session?

There isn't any formal preparation required. Make yourself comfortable and feel free to express your feelings. Just try to express your every emotion in front of your therapist.

How secure is payment gateway process in ShareYrHeart?

The payment gateway process in ShareYrHeart is completely secured. For more information please visit our privacy policy.

Is, details shared in payment gateway safe and secured?

Yes, all your details shared in payment gateway is highly safe and secured. For more information please visit our privacy policy.

Is package provided by ShareYrHeart reliable and what is the validity of the package?

Yes, the package provided in different program is reliable. Validity of all package is for 30 days.

What is refund policy (if any) of ShareYrHeart?

In case of issues from the side of ShareYrHeart we will refund 100% of amount within 15 days of transaction. If you want to cancel any of your packages within 3 days of registration, 50% of the package amount will be refunded within 15 days.

How can I subscribe magazine?

To subscribe magazine, click on the magazine dropdown on the dashboard and click the subscription button.

How can I cancel my subscription of magazine?

You can cancel your magazine subscription by sending email on [email protected] mentioning your requirement. Your subscription will be cancelled within 30 days from the day mail is received.

How can I read e-magazine?

Login to ShareYrHeart, go to magazine dropdown on the dashboard, click on e-magazine and read.

How to sign-in as a customer?

To sign in as a customer, click on Sign up button in the top left of dashboard and submit your details. You are logged in now.

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